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13 comments

Date Votes
  • Veronica Ebirewanlu

    Dear CHRISTIAN,

    Thank you for contacting Monnify.

    Please be informed that this transaction was not received with the session ID provided.

    Kindly assist with the date and amount for further checks.

    We await your swift response.

    Regards,

    0
  • Oyelami Fathia

    made a payment to my monnify wallet but my account has not been credited..

    0
  • Okafor Paschal

    made a payment to my monnify wallet but my account has not been credited...

    0
  • Olakunle Yinka

    Hello. I sent #15000 to fund my account on Peacesub.com.ng since yesterday but till now, my wallet has not been funded. Account number
    7097867093 Wema

    Kindly find attached the receipt for the transaction Awaiting your response please. Thank you

    0
  • Veronica Ebirewanlu

    Dear Olakunle Yinka,

    Thank you for contacting Monnify.

    Kindly provide the date of the transaction for further assistance.

    Looking forward to hearing from you.

    Regards,

    0
  • Itohan Ubebe
    • Edited

    I sent money to the sterling account that was provided for me, when I was about to pay the balance for my school fees, I contacted my bank just to be sure the money went through but the message I was getting in the payment Gateway was transfer not received yet until the account number expired, I can’t pay my school fees this night because of this issue 😑, please find me a solution.

    0
  • Veronica Ebirewanlu

    Dear Itohan Ubebe,

    Thank you for contacting Monnify.

    We sincerely apologize for the inconvenience.

    Please provide the sterling account number, date, and amount for further assistance.

    Looking forward to hearing from you.

    Regards,

    0
  • AKANEME OGONNA

    I made a transfer to monnify account..and my wallet has not been credited

    0
  • Eze Divinefavour Nneoma

    I transferred to a wema bank account number given to me but my wallet has not been credited

    0
  • Veronica Ebirewanlu

    Dear AKANEME OGONNA

    Thank you for contacting Monnify.

    Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.

    Looking forward to hearing from you.

    Best Regards.

    0
  • Veronica Ebirewanlu

    Dear Eze Divinefavour Nneoma

    Thank you for contacting Monnify.

    Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.

    Looking forward to hearing from you.

    Best Regards.

    0
  • Dan Abubakar

    I transfer money to my wallet account number given to me,but was not reflected yet.
    The details are:
    Bank :wema bank
    Acc. Name:MFY / Husmodata-Yus
    Acc. No: 8841131361
    Tranc. ID :100004230815172428105816391289

    0
  • Veronica Ebirewanlu

     Dear Dan Abubakar

    Thank you for contacting Monnify.

    Kindly be informed that this transaction was received and processed on Monnify.

    Please reach out to the merchant at (usmanreal43@gmail.com) with transaction references; MNFY|70|20230815182501|763692  for further assistance.

    Kindly let us know if you have any follow-up questions or need further help.

    Best Regards,

    0

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