FAILED TO RECEIVE DISBURSEMENT

Isah Bala

• April 08, 2023 06:54

I made a withdrawal from monnify since yesterday night but I have not received it until now. It's really very difficult to contact monnify support always.

0

• 

  Veronica Ebirewanlu

  • April 10, 2023 10:52

  Dear Isah Bala,

  Thank you for contacting Monnify.

  We sincerely apologize for the inconvenience you may have experienced.

  Kindly provide the transaction reference for further assistance.

  Looking forward to hearing from you.

  Regards,

  -1
• 

  Abdussamad Aminu Adamu

  • April 11, 2023 23:23

  I am having thesame issue please

  0
• 

  Veronica Ebirewanlu

  • April 12, 2023 06:59

  Dear Abdussamad Aminu Adamu,

  Thank you for contacting Monnify.

  We sincerely apologize for the inconvenience.

  Kindly provide details of the transaction for further assistance.

  Regards,

   

  0
• 

  Abdussamad Aminu Adamu

  • April 12, 2023 07:45
  • Edited

  Transaction Details:

  AMOUNT

  ₦ 18,132.00

  TRANSACTION REF
  AT5_MFDS23520230411111944013222DG42HB_1_DEBIT_0

  DATE/TIME
  April 11th 2023, 11:19:44

  TRANSACTION STATUS
  COMPLETED

  NARRATION
  MFDS23520230411111944013222DG42HB/#/MFDS23520230411111944013222DG42HB/#/Agent money Adamu Abdussamad Aminu/#/Union bank/#/ADAMU ABDUSSAMAD AMINU/#/0055566325

  0
• 

  Abdullahibelloserious

  • April 12, 2023 09:56

  Please confirm my transaction since yesterday 12:30pm up to now 11740

  0
• 

  Abdullahibelloserious

  • April 12, 2023 09:56

  Hit u

  0
• 

  Veronica Ebirewanlu

  • April 12, 2023 12:19
  • Edited

  Dear Abdussamad Aminu Adamu

  Thank you for contacting Monnify.

  Kindly be informed that this transaction was successfully processed to the destination bank.

  Please reach out to the bank with this session ID 090405230411231944577806407666 for further assistance.

  Regards,

  0
• 

  Veronica Ebirewanlu

  • April 12, 2023 12:21

  Dear Abdullahibelloserious,

  Thank you for contacting Monnify.

  Kindly provide the details of the transaction such as; the account number transaction amount and the date for further assistance.

  Looking forward to hearing from you.

  Regards, 

  0
• 

  MACARES

  • May 23, 2023 04:55

  What is happening monnify

  Instead of #35756 that you supposed settled to my wallet you just settled me with 18628

   

  Where is the remaining #17030

   

  Since 21/05/2023

  0
• 

  Veronica Ebirewanlu

  • May 23, 2023 16:24

  Dear MACARES,

  Thank you for contacting Monnify.

  Apologies for the inconvenience you may have experienced.

  Kindly confirm if you have received your complete settlement. 

  However, if you have not, please send us a mail with your business name to settlement@monnify.com.

  Looking forward to hearing from you.

  Regards,

  0

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