Wallet not credited

Adam Issa

• April 13, 2023 15:36
• Edited

: Hello! I made a transaction of 13500 to my sterling bank on Easy Access app with Account Number: 8787345726 and it has not reflect on my wallet since on the 11 April 2023... Please help me confirm it and provide the transaction id ... Thanks

1

• 

  Veronica Ebirewanlu

  • April 13, 2023 15:52

  Dear Adam Issa,

  Thank you for contacting Monnify.

  Kindly be informed that this transaction was received and processed on Monnify.

  Please reach out to the merchant at (support@easyaccess.com.ng) with transaction reference; MNFY|11|20230411125803|014474 for further assistance.

  Kindly let us know if you have any follow-up questions or need further help.

  Best Regards,

  1
• 

  Adam Issa

  • April 13, 2023 16:23

  Wow thanks so much.... It has been resolved

  0
• 

  Veronica Ebirewanlu

  • April 13, 2023 16:28

  You are very much welcome. Adam Issa

  0
• 

  Aliyu Sani

  • June 23, 2023 16:19

  Hello! I made a transaction of 4700 to my monie point on Easy Access app with Account Number: 6237547018 and it has not reflect on my wallet since on the 21/6/2023... Please help me confirm it and provide the transaction id ... Thanks

  0
• 

  Veronica Ebirewanlu

  • June 23, 2023 16:49

  Dear Aliyu Sani,

  Thank you for contacting Monnify.

  Kindly be informed that this transaction was successfully processed.

  Please reach out to the merchant via email @support@easyaccess.com.ng with the transaction reference for further assistance; MNFY|24|20230621223343|718480.

  Kindly let us know if you require further assistance.

  Regards,

   

  0
• 

  Gift Dickson

  • July 09, 2023 09:13

  I made a transfer to my wema account on the 6th of July at 8:16 am the amount of ₦900 but it hasn't reflected ever since. 7097773721 wema. Thanks so much

  0
• 

  Gift Dickson

  • July 09, 2023 09:16

  I made a transfer to my wema account on the 4th of July at 8:16am the amount of ₦900 but it hasn't reflected ever since. 7097773721 wema bank. Thanks so much

  0
• 

  Veronica Ebirewanlu

  • July 09, 2023 10:31

  Dear Gift Dickson,

  Thank you for contacting Monnify.

  Kindly be informed that this transaction was received and processed on Monnify.

  Please reach out to the merchant at (sprinttopup@gmail.com) with transaction references;

  MNFY|54|20230704110639|270338

  MNFY|54|20230704081710|262611

  MNFY|48|20230706155537|021195  for further assistance.

  Kindly let us know if you have any follow-up questions or need further help.

  Best Regards,

  0
• 

  NWADIUGWU MATTHEW

  • July 13, 2023 16:48

  Dear Team,

  please i transferred/refund money to online loan app which they claim they didnt receive the money. kindly assist to trace where the money is and if there can be a possible refund incase it hanged. this is urgent please.

  the details are below:

  1, NAIRABUS: ACCT: 9175368922 TRANSACTION ID: 100004230705034852104935744807

  2. CASHEXPRESS: ACCT : 9175367815  TRANSACTION ID: 100004230705034144104935742741

  both transactions were done on the 5th of july.

   

  thank for your quick response.

  0
• 

  Adeyemi Ismat

  • September 21, 2023 10:21

  Hello! I made a transaction of 2000 to my wema bank on Easy Access app with Account Number:9427267229 and it has not reflect on my wallet since on the 21 April 2023... Please help me confirm it and provide the transaction id ... Thanks

  0
• 

  Ibrahim Abdullahi Abubakar

  • September 21, 2023 20:06

  Hello! I made a transaction of 9000 and 4500 to my monipoint micro finance bank on 6278142906 on Bilalsadasub.com and it has not reflect on my wallet since on 21 September 2023 by 06:10 pm Please help me confirm it and provide the transaction id ... Thanks

  0
• 

  Ibrahim Abdullahi Abubakar

  • September 21, 2023 20:56

  I made a transfer to my Kuda bank account on the 21 of August 2023 at 01:21pm the amount of ₦2900 but it hasn't reflected ever since. Kuda bank . 2060647962
  Platform Bilalsadasub
  Thanks so much

  0
• 

  Ibrahim Abdullahi Abubakar

  • September 22, 2023 06:19

  I made a transfer to my Kuda bank account on the 21 of August 2023 at 01:21pm the amount of ₦2900 but it hasn't reflected ever since. Kuda bank . 2060647962
  Platform Bilalsadasub
  Thanks so much

  0
• 

  Veronica Ebirewanlu

  • September 22, 2023 08:01

  Dear Adeyemi Ismat

  Thank you for contacting Monnify.

  Kindly be informed that this transaction was received and processed on Monnify.

  Please reach out to the merchant at (aibentech2021@gmail.com) with transaction references; MNFY|02|20230921115057|000906 for further assistance.

  Kindly let us know if you have any follow-up questions or need further help.

  Best Regards,

  0
• 

  Veronica Ebirewanlu

  • September 22, 2023 08:04

  Dear Ibrahim Abdullahi Abubakar

  Thank you for contacting Monnify.

  Please be informed that the transactions of 9000 and 4500 naira were received successfully.

  Transaction references; MNFY|30|20230921181141|001386 and MNFY|46|20230921233208|000404.

  Kindly reach out to the merchant via email @Bilalsada38@gmail.com for further assistance.

  Regards.

   

   

  0
• 

  Veronica Ebirewanlu

  • September 22, 2023 08:06

  Dear Ibrahim Abdullahi Abubakar

  Thank you for contacting Monnify.

  Please provide the account number payment was made on August 21st, 2023.

  Looking forward to hearing from you.

  Regards,

  0
• 

  shaibu Yusuf

  • October 18, 2023 16:27

  Very knowledge

  0

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