FAILED TO RECEIVE DISBURSEMENT

Farukisahbala

• June 02, 2023 23:15

Why have I been having pending settlement of 200k + Am not getting settled of the funds in my wallet. What's the problem please. For the past 1 week this has been going on.

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  Habibat Taiwo

  • June 04, 2023 16:48

  I fund my wallet but not yet credited

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  Habibat Taiwo

  • June 04, 2023 16:49

  I fund my wallet this morning but the money has not been rectified

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  Veronica Ebirewanlu

  • June 05, 2023 12:27

  Dear Habibat Taiwo,

  Thank you for contacting Monnify.

  We sincerely apologize for the inconvenience experienced.

  Kindly provide the account number you funded, the date, and the amount for further assistance.

  Looking forward to hearing from you.

  Regards,

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  Veronica Ebirewanlu

  • June 05, 2023 12:42

  Dear Farukisahbala,

  Thank you for contacting Monnify.

  Apologies for the delayed response.

  We would like to confirm if this issue has been resolved. If not, please send a mail to support@monnify.com along with your business name for further investigation.

  Looking forward to hearing from you.

  Regards,

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  Web User 11985cd09386636602987d04

  • June 05, 2023 14:04

  Hello.

  I sent #2000 to fund my account on Makintech Subscriptions but till now, my wallet has not been funded.

  Kindly find attached the receipt for the transaction

  Awaiting your response please.

  Thank you

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  Web User 11985cd09386636602987d04

  • June 05, 2023 14:05

  Hello.

  I sent #2000 to fund my account on Makintech Subscriptions but till now, my wallet has not been funded.

  Kindly find attached the receipt for the transaction

  Awaiting your response please.

  Thank you

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  Veronica Ebirewanlu

  • June 05, 2023 14:17

  Dear Customer,

  Thank you for contacting Monnify.

  Please provide the destination account number and transaction date for further assistance.

  Looking forward to hearing from you.

  Best Regards,

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  Farukisahbala

  • June 07, 2023 08:05

  I have been contacting your support email and no response at all.

  For how long would you hold my money ?? This is seriously discouraging. Why would you keep 200k + from disbursing it for me???

  For how long please?
  I contacted email support and no response.

  Sincerely speaking, monnify is having the worst customer service experience I've ever known.

  A big platform like this should at least take their customers experience seriously.

  This is why alot of vtu owners are fadeup with monnify. Am very sure if another platform is to come out with same features as monnify, 90% of your users will run there because of your lack of customer support.

  How do I contact you please. Because i have emailed you severally but no response at all

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  Veronica Ebirewanlu

  • June 07, 2023 08:23

  Dear Farukisahbala,

  Thank you for contacting Monnify.

  We sincerely apologize for the inconvenience you may have experienced.

  Your email with the business name: YOHYRONIC INTERNET SERVICES has been channeled to the appropriate team.

  Feedback will be communicated by the team once the issue is resolved.

  Best Regards,

   

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  Farukisahbala

  • June 08, 2023 16:59

  Hello. I am yet to receive any response.

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  Lateefabiola6869

  • February 04, 2024 03:20

  I've been trying to withdraw to my back but it has been saying "failed transaction". Please, how do I go about it?

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  Ernestgoodness079

  • June 24, 2024 11:04

  Hello monnify

  I made a withdrawal from my wallet to bank account, but I've not gotten it.

  Please what's going on

  That money is really urgent

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  Olatowode Dotun

  • November 15, 2024 23:51

  Hi!

  I disbursed to my GTB and it hasn’t reflected on my GTB bank. I want to know if GTB bank is safe for now or I should change my disbursed bank. However, when am I going to get what I disbursed.

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