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10 comments

  • Vivian Iloh

    Dear Abdulaziz jafar

    Thank you for contacting Monnify Support.

    Please provide us with your business name and email address for further checks.

    You also provide us with the Monnify reference of the the particular transaction yet to be settled.

    We will be on standby for your response.

    Regards,

    0
  • Rihanat Mamudu

    I have sent my account number several times for a refund but I am yet to receive anything. I am honestly disappointed

    0
  • Vivian Iloh

    Rihanat Mamudu,

     

    Thank you for contacting Monnify Support.

    Please note that the transaction 100004230610065604104510743680 and 100004230610075358104511249818 was rejected because the amount you were trying to pay differs from the payable amount generated by the system.

    Kindly provide us with a valid account details for refund.

    Regards,

    0
  • Farukisahbala

    I have been complaining about my funds which am unable to withdraw for more than 3weeks now. Nothing has been done. I have contacted you guys via email and here on community but nothing is done. You guys are holding over 200k on my account. Everyday I get less settlement than what my  transactions.  For how long would you be holding the funds in my wallet??? This is taking longer than expected

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  • Farukisahbala

    I contacted you severally but no reply at all. 

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  • Karibullah Muhammad Minjibir

    I have complained to you several times that I have never received my payment from my wallet. Please I need your urgent assistance.If I withdraw money it’s showing failed transaction

    0
  • Florence Ighravwe

    Dear Karibullah Muhammad Minjibir,

    Thank you for contacting Monnify.

    We apologize for not reaching out to you sooner.

    Kindly provide us with a screenshot of the error response gotten when attempting to make withdrawals from your platform.

    We look forward to your prompt response.

    Best regards.

    0
  • Aishatu Ahmad Rufai

    Please verify my account please

    0
  • Florence Ighravwe

    Dear Aishatu Ahmad Rufai,

    Thank you for contacting Monnify. 

    We apologize for not reaching out soner. 

    Kindly send a mail to us at support@monnify.com providing the following details: your registered business name and email address. 

    We will be on standby to attend to your request promptly.

    Best regards.

    0
  • Akinmoladun foluke

    Gudmorn I fund my wallet with 1500 dis morning not reflecting on my wallet
    To dis account details 7371201699 weme. I transfer with my wema account 0228197627.Akinmoladun foluke

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