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14 comments

Date Votes
  • Vivian Iloh

    Dear Nasiru Kabiru Shehu,

    Thank you for contacting Monnify Support.

    We apologise for all the inconveniences.

    Please send a mail to tfabunmi@moniepoint.com for further assistance.

    Kindly let us know if you have any follow-up questions or need further help.

    Best Regards,

    0
  • Ameerah Sabitu

    Request for change of Monnify email because the email linked to the account has been hacked so I want to request for change

    0
  • Vivian Iloh

    Dear Ameerah Sabitu,

    Thank you for contacting Monnify support.

    For change of email address, kindly send a mail to support@monnify.com with below documents and information to enable us change your email address.

    KYC CHECKLIST

    -Phone number linked to their monnify account.

    -The means of identification as provided during the time of registration of the account.

    -BVN linked to the account.

    -Full name as registered on the account.

    -Current settlement Bank account details.

    -The new email address.

    We will be on standby for your response.

    Best Regards,

    0
  • Salamatu Hamisu

    Pls verify my website 🙏 JIDDA'S DATA SERVICE, I have been submitted all my details.

    0
  • Ifeoluwa Omolewa

    Pls I av made my payment but was reflecting on my 9Credit account and they keep on send me not yet paid messages

    0
  • Veronica Ebirewanlu

    Dear Ifeoluwa Omolewa

    Thank you for contacting Monnify.

    Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.

    Looking forward to hearing from you.

    Best Regards.

    0
  • Veronica Ebirewanlu

    Dear Salamatu Hamisu

    Thank you for contacting Monnify.

    Kindly send a mail with your business name and registered email address to support@monnify.com to enable us to assist you further.

    Looking forward to hearing from you.

    Best Regards.

    0
  • AKUTSON SANTOS SAMUEL

    Good evening, am AKUTSON SANTOS SAMUEL. Please I need a refundment #5000 I mistakenly sent to my arewa data app please

    1
  • AKUTSON SANTOS SAMUEL

    Good evening, am AKUTSON SANTOS SAMUEL. Please I need a refundment #5000 I mistakenly sent to my arewa data app please

    1
  • Adetunji abdullateef adeyemi

    Good evening sir I'm Adetunji abdullateef adeyemi please I mistakenly sent #300000 into my husmo data wallet please sir how do I go about it I need a refund please 🙏🙏

    -1
  • Benny Amos

    Payment was made since afternoon up till now it's hasn't reflected
    Tried contacting your customer care service yet no response from them

    0
  • Joshua Akpor

    Good morning. I made a withdrawal of 23,800 naira on October 1st, 2024. I made another withdrawal of 4,000 naira this morning but both transactions never reflected in my bank account till now. Please help me to trace the money and recover it for me so I can continue with my business.
    Thanks

    0
  • Rhoda Adeleye

    I made a payment to Wema for fairmoney loan. You and fairmoney are no more in partnership.
    Wema Bank account number 8106167889.
    I need a refund. Thanks.

    0
  • Ajikan Ayomide

    I made a payment to wema for husmodata account. But I can't fund it there
    Wema bank account number 8834101931.
    I need a refund thank
    I send it by 8:16 in the morning

    0

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