PLEASE I NEED HELP

Samuel Ogbonge

• July 12, 2023 17:32

For the past two weeks now, I'm still awaiting verification, please can help to rectify the issue, or tell me the exact thing to do Abtopup.com abdulrahmandirani99@gmail.com

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  NWADIUGWU MATTHEW

  • July 13, 2023 17:36

  Dear Team,

  please i transferred/refund money to online loan app which they claim they didnt receive the money. kindly assist to trace where the money is and if there can be a possible refund incase it hanged. this is urgent please.

  the details are below:

  1, NAIRABUS: ACCT: 9175368922 TRANSACTION ID: 100004230705034852104935744807

  2. CASHEXPRESS: ACCT : 9175367815  TRANSACTION ID: 100004230705034144104935742741

  both transactions were done on the 5th of july.

   

  thank for your quick response.

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  Veronica Ebirewanlu

  • July 23, 2023 12:29

  Dear NWADIUGWU MATTHEW

  Thank you for contacting Monnify.

  Apologies for the delayed response.

  A review shows that both transactions failed and a refund has been processed successfully.

  Kindly confirm if this has been resolved.

  Looking forward to hearing from you.

  Regards,

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  Veronica Ebirewanlu

  • July 23, 2023 12:30

  Dear Samuel Ogbonge

  Thank you for contacting Monnify.

  We sincerely apologize for the delay in activating your account.

  Kindly send a mail to support@monnify.com along with your email address and registered business name for further assistance.

  Looking forward to hearing from you.

  Regards,

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