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12 comments

Date Votes
  • Veronica Ebirewanlu

    Dear BRAKAEBI AMBROSE P.

    Thank you for contacting Monnify.

    Please provide the account number this payment was made to for further assistance.

    Looking forward to hearing from you.

    Regards

    0
  • tobiloba akinboboye

    Hello, anytime I make transfer with mom Ify it never reflects I made a transfer of #27850 on the 6th of June to the account number 8997457321 account name MFY/GUO Transport-wal it never reflected till today I complained to GUO they didn’t do anything and now I just made another payment of #3150 to account number 7998440157 account name VTpass-VTP and also it didn’t reflect is this how monnify take people’s money?

    0
  • Veronica Ebirewanlu

    Dear tobiloba akinboboye

    Thank you for contacting Monnify.

    Please be informed that your transaction NGN3150 was rejected due to overpayment. You were supposed to pay 3135.00 and not 3150.00

    A refund has now been made to your Opay account.

    8022828864

    TOBI ISREAL OLU-AKINBOBOYE
     
    The refund will be received shortly. 
     
    Regards,
    0
  • Anthonia Agbolade

    Good morning, l made transfer yesterday to this account 9176731718 Wema bank through this platform to VTpass-VTp the sum of #3050 this is the receipt of transaction https://photos.app.goo.gl/kmBXbNDeP84wPZuq5 l wanted to buy my WAEC registration pin. My account has been debited but they didn't confirm the transfer and l didn't get the service l paid for. Please l want my money to be refunded 🙏🙏

    0
  • Veronica Ebirewanlu

    Dear Anthonia Agbolade

    Thank you for contacting Monnify.

    Please send a mail to support@monnify.com with the details of the transaction for further assistance.

    Regards, 

    0
  • Saadan Muhd

    made a payment to irecharge but my wallet account has not been credited even though my bank account was debited for the transaction. Please i need assistance. Regards

    0
  • Veronica Ebirewanlu

    Dear Saadan Muhd

    Thank you for contacting Monnify.

    Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.

    Looking forward to hearing from you.

    Best Regards.

    0
  • Precious Eghosa

    I mistakenly transferred money to someone and I wish for it to be reversed, pls I need assistance. Regards

    0
  • Adetutu Abiodun

    Hello, I made a transaction yesterday morning to a Wema bank account on an app, I was debited but the money didn't reflect, I need you guys to look into it, thank you

    0
  • Web User 671bb44d82d2eaf1d55b8e62

    I transfer money 610 and 500 respectively to fund my ID FINDER BUT IT HAS reflected on my dashboard
    The Acc No.6784309347

    0
  • Web User 671bb44d82d2eaf1d55b8e62

    Gd day. I transfer 500 into idfinder but am yet to see it Acc details 6793615836. Wema bank

    0
  • Emmanuel Aganran

    Good day Monnify.

    I transferred an amount of 2,000 to moniepoint account number 6847504856 but creditation has been approved

    Kindly hasten transfer or refund said money
    Thank you

    0

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