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16 comments

Date Votes
  • Vivian Iloh

    Dear Ritanoblejane,

    Thank you for contacting Monnify Support.

    Apologies for all inconveniences.

    Please could you confirm your business name for further assistance?

    Regards,

    -1
  • Ritanoblejane

    Business Name: Nnoblekonnect

    0
  • Vivian Iloh

    Dear Ritanoblejane,

    Please note that we have sent your request to the team in charge and you would get a mail shortly.

    Regards,

    0
  • Ritanoblejane

    Ok thanks I appreciate

    0
  • Vivian Iloh

    Dear Ritanoblejane,

    Thank you for choosing Monnify.

    As mandated by our compliance team, Kindly be informed we are not allowed to activate any business account that provides a virtual account or Microfinance bank (e.g Opay, Flutterwave, Kuda, VFD, or Palmpay, Moniepoint virtual account) for settlement purposes.

    Please log into your Monnify dashboard, click on activate your business top right corner , scroll to the account information section and update a commercial bank details to enable us to activate your business account.

    Kindly treat urgently and reply to this email once it's done. Looking forward to having you fully onboard with us.

    0
  • Ritanoblejane

    Thank you so much. I have updated the account with a commercial bank details (Acess bank)

    0
  • Vivian Iloh

    Dear Ritanoblejane,

    Please reply to the mail that was sent to you for the team to treat.

    Regards,

    0
  • joseph nidi

    I mistakenly sent money to a wrong account and I have sent mail but no one has responded. What is going on please
    My business name is The miracle enterprise

    0
  • Amazingsub76

    My documents I uploaded is still awaiting verification, kindly verify it. Email amazingsub76@gmail.com
    Name Amazingsub. Thanks

    0
  • Amazingsub76

    I've uploaded the utility bill and my ID as directed. Kindly verify it. Thanks

    0
  • Amazingsub76

    I've uploaded the statement of my account as directed. Kindly verify it. Thanks

    0
  • Salamatu Hamisu

    Pls verify my email address

    salamatuhamisu33@gmail.com

    Business name (Jidda's data services)

    0
  • Veronica Ebirewanlu

    Dear Salamatu,

    Thank you for contacting Monnify.

    Kindly send a mail with your business name and registered email address to support@monnify.com to enable us to assist you further.

    Looking forward to hearing from you.

    Best Regards.

    0
  • Veronica Ebirewanlu

    Dear Amazingsub76

    Thank you for contacting Monnify.

    Kindly send a mail with your business name and registered email address to support@monnify.com to enable us to assist you further.

    Looking forward to hearing from you.

    Best Regards.

    0
  • Nura Muhammad

    Please me too i have uploaded all necessary documents on my monnify account but up untill now its still awaiting verification since September and only to verify my account am waiting to start my business please do something fast. My email address is nuramuhammad30530@gmail.com my business name is AL-AJWAD DATA SOLUTION

    0
  • Veronica Ebirewanlu

    Dear Nura,

    Thank you for contacting Monnify.

    Kindly send a mail with your business name and registered email address to support@monnify.com to enable us to assist you further.

    Looking forward to hearing from you.

    Best Regards.

    0

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