Refund of payment

Eze Divinefavour Nneoma

I made payment to the wema bank account number given to me but my wallet has not been credited

Comments

3 comments

Veronica Ebirewanlu

August 21, 2023 15:42
Dear Eze Divinefavour Nneoma

Thank you for contacting Monnify.

Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.

Looking forward to hearing from you.

Best Regards.
0
Francissamuel005

August 21, 2023 21:02
monify customer service sucks, it's been over 2 weeks my payment is hanging but their customer services isn't responding...
-1
Vivian Iloh

August 22, 2023 07:21
Dear Francissamuel005,

Thank you for contacting Monnify Support.

We apologise for all inconveniences.

Kindly provide more details on the transaction to enable us investigate

The amount, date and Monnify account number you paid to.

We will be on standby for your response.

Best Regards,
-1

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