"Wallet not credited"
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Dear Odoh Baby
Thank you for contacting Monnify.
Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.
Looking forward to hearing from you.
Best Regards.
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Account number I made the payment was 6315319917. Account name monnify-cheap Data VTU
bank. moniepoint mfb
date of the transaction. August 23 2023. Amount is 2000 thousandRegards
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My wallet also not credited too, the account I credited is 6315319917, Monify/cheapdatavtu. Back =monie point. I credited the account today 11th of September. And my account is debited. Amount =270. Just to test you, cause one app called good data have scammed me of big amounts of money. Please try and fix it. Thanks
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Dear oranusi nnaemeka
Thank you for contacting Monnify.
Please be informed that the transaction was not received on Monnify.
Kindly contact your bank for further assistance.
Regards,
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I made a payment to my kpada wallet but is not credited and my bank account was debited
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Dear Ahmad Murtala
Thank you for contacting Monnify.
Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.
Looking forward to hearing from you.
Best Regards.
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Dear Ahmad Murtala
Thank you for contacting Monnify,
Kindly be informed that the transaction was successfully received on Monnify.
Please confirm with the transaction reference; MNFY|27|20230917070225|000739
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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Am not credited up to now what kind of thing is this i have send the account details and I didn't see anything please do me na my last card oo
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Dear Ahmad Murtala
Thank you for contacting Monnify.
Please reach out to the merchant via email @muhammadilyaskpada2@gmail.com for further assistance.
Regards,
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Ok but you show say my money go come out
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I funded my account but it doesn't add up
Wema-8877128074
:Transaction id-230921027052311578
Time-21-09-20231 -
I funded my account but it doesn't add up
Wema-8877128074
:Transaction id-230921027052311578
Time-21-09-20231 -
Dear Lucky Abdul
Thank you for contacting Monnify.
A review shows that a refund has been made to the account details below;
ABDULLAHI ABBAS7044410096ÂRegards,0 -
Dear Oderinde Emmanuel
Thank you for contacting Monnify.
Kindly provide the transaction amount for further assistance.
Regards,
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My Account is not credited too the account I credited is 7992179954 wema bank from opay account 9010709613 on 21/09/2023 the amount of #500
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Why are you not credited me back since yesterday???
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Dear Nasirudeen olasunkanmi,
Thank you for contacting Monnify.
We sincerely apologize for the inconvenience experienced.
Kindly be informed that this transaction has been sent for further confirmation.
An update will be provided once received
100004230921091537106826923614
Regards
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I credited 9422139554 (payU payments Nigeria Lltd)on the 24/09/2033 by 09:05:02,the amoun5 is 53,895.00,please refund
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Please I make transfer to my wallet it shows successful but did not reflect in my wallet account 6190560343 moniepoint that's the account number this happen on the 15/10/2023 by 5:17 pm. Please help me session id 100004231015161545107614810645
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Hi Monnify. I made two transactions using your platform and the receiving account hasn't been credited. Below are the emails of the two payments.
1)Hello there,DATA WAREHOUSE. received your payment of N915.3.
Find details of payment made below:
PAYMENT REFERENCE
ddd1fd958b
PAYMENT DATE
19/10/2023 05:34:08 PM
PAYMENT METHOD
CARD2)Hello there,
DATA WAREHOUSE. received your payment of N305.1.
Find details of payment made below:
PAYMENT REFERENCE
b62fcc1d48PAYMENT DATE
19/10/2023 06:04:08 PM
PAYMENT METHOD
CARDPls kindly credit the two transactions. Thank you
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I made a transfer to my vtu wallet on 19/10/2023 with account details (6404892530 Moniepont). Up till now, my wallet hasn't been credited. (Monnify wallet 8045459954).
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Dear Miftahurahaman
Thank you for contacting Monnify Support.
Please provide the transaction amount for further assistance.
Looking forward to your response.
Regards,
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Dear JACINTA ERONINI
Thank you for contacting Monnify,
Kindly be informed that the transaction was successfully received on Monnify.
Please confirm with the transaction reference; MNFY|99|20231019173127|046616 and MNFY|14|20231019180310|046834.
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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Dear Kyenret James
Thank you for contacting Monnify,
Kindly be informed that the transaction was successfully received on Monnify.
Please confirm with the transaction reference; MNFY|08|20231015171547|021852
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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The user sent #205. Meanwhile, on my Monnify, it's showing TRANSACTION FAIL.
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Hello i transfer money to my website wallet account in order to test my website auto bank, it wants successful but not credited in my website account. please help me solve the issue
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