Sa'idu Maikiyari
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Dear @sa'idu
Thank you for contacting Monnify.
Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.
Looking forward to hearing from you.
Best Regards.
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4553269259
Fidelity bank
Date: 31/08/2023
Time: 5:25pm0 -
Amount; 15,000 naira
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Dear Abbanali4
Thank you for contacting Monnify.
Please provide the amount for further assistance.
Regards,
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Dear Abbanali4,
Thank you for contacting Monnify.
Kindly be informed that this transaction was received and processed on Monnify.
Please reach out to the merchant at (ubrano090@gmail.com) with transaction references; MNFY|80|20230831172522|153440 for further assistance.
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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I have been having problem with the Merchant since that day. He did something to my account immediately after I informed him . I called him to help me on how to get my money back, instead of asking to login and transfer the money back, he asked me to send my account number so that he will send later n the night at 10:30pm. He quickly did something, I can no longer login since that time. I asked for days why I cannot login again, he has stopped responding to my calls/messages
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Dear Abbanali4,
Thank you for contacting Monnify.
Please reach out to the merchant directly via the email address for further assistance.
Regards,
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Thanks, is there need to copy to you the mail For further reference?
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I have sent the mail
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Morning
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