Transaction disagreement

Uche Dorra

• September 08, 2023 12:08

The transaction made in my website is more than the money I receive from monnify. In other way, the money I received from MONNIFY is not up to the transaction made from my website.

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  Abdulwasiu Qoyum

  • September 08, 2023 15:04

  I send money Ajos data since 15:25and I have not seen the money there and I want do now I need the data urgent

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  ayomide solomon

  • September 10, 2023 12:25

  How long does it take monnify to approve disbursement reset request?

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  Veronica Ebirewanlu

  • September 11, 2023 14:13

  Dear Abdulwasiu Qoyum,

  Thank you for contacting Monnify.

  Apologies for the delayed response.

  Kindly assist with the Monnify account number that this payment was made to (not the source account details) so we can investigate and revert accordingly.

  Looking forward to hearing from you.

  Best Regards.

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  Veronica Ebirewanlu

  • September 11, 2023 14:14

  Dear ayomide solomon,

  Thank you for contacting Monnify.

  Kindly clarify what you mean by disbursement reset request.

  Looking forward to your feedback.

  Regards,

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  Veronica Ebirewanlu

  • September 11, 2023 14:16

  Dear Uche Dorra

  Thank you for contacting Monnify.

  We sincerely apologize for the delayed response.

  Kindly confirm if this issue has been resolved.

  Looking forward to hearing from you.

  Regards,

   

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