Test mode

Matthew Idosu

• September 12, 2023 15:57

My account is on Test mode and I was unable to do anything on the account.

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  Vivian Iloh

  • September 13, 2023 07:19

  Dear Matthew Idosu,

   

  Thank you for contacting Monnify support.

  We apologise for all inconveniences.

  Please send a mail to support@monnify.com for quick resolution.

  Regards, 

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  Abulfatahi Tijjani

  • September 13, 2023 09:10

  Pls I transferred 5k to my wallet and I never received since yesterday and I am busy talking to you on Ur support Gmail you never responded why

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  Vivian Iloh

  • September 13, 2023 09:18

  Dear Abulfatahi Tijjani,

  Thanks for reaching out to Monnify support.

  Kindly provide more details on the transaction to enable us investigate

  The amount, date and Monnify account number you paid to.

  We will be on standby for your response.

  Best Regards,

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  Ihsandata

  • September 17, 2023 06:59

  Pls since 2weeks ago I have finish my integration i have submit all my document pls check my account and verify it for me pls

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  Veronica Ebirewanlu

  • September 17, 2023 20:31

  Dear Ihsandata

  Thank you for contacting Monnify.

  Apologies for the inconvenience experienced.

  Please send a mail to support@monnify.com for further assistance.

  Regards,

  -1

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