Transaction issue

Mustapha Maruf

• November 06, 2023 18:07

I funded my wallet through richysub.com, i received a message "transaction successful" but it doesn't reflect

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  Veronica Ebirewanlu

  • November 06, 2023 18:40

  Dear Mustapha Maruf,

  Thank you for contacting Monnify.

  Kindly assist with the Monnify account number that this payment was made to (not the source account details), the date of the transaction, and the amount so we can investigate and revert accordingly.

  Looking forward to hearing from you. 

  Best Regards.

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  Salamatu Hamisu

  • November 22, 2023 18:42

  My subscribers made payment
  True monnify account nomber ,but till now the money not founded,help me and solved the issues 🙏

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  Emeka Calistus

  • November 27, 2023 10:06

  I made a transaction for gotv but is not coming up 2,800 naira the account is IUC 7527765813

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