Report Fraud: Money Sent but the Vendor refused to confirm the money.

Habib Muhammad

• November 30, 2023 12:34

I sent 150,000 to a furniture vendor and they claimed that the money didn't reflect in their account. I went as far to confirm the money was received by the recipient bank (WEMA). I have been trying to get across to the vendor after sending the sessionId of the transaction to him confirm from his bank, he is no longer picking nor returning my calls. This is the details of the transaction: Vendor Account number: 8815096403 Vendor Account name: Bespoke Furniture Services Transaction session id: 000016231113134908000022703380 Please, help me look into this. I look forward to your positive feedback.

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  Vivian Iloh

  • November 30, 2023 18:52

  Dear Habib Muhammad,

  Thank you for contacting Monnify Support.

  We sincerely apologise for all inconveniences.

  Kindly send a mail to frauddesk@monnify.com for further assistance with recalling of transaction.

  Regards,

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  Chidiogo Ezeokonkwo

  • April 19, 2024 07:52

  I sent but I don't see it

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  Chidiogo Ezeokonkwo

  • April 19, 2024 07:55

  Deluxe intricate chi account number 6526130345 monie point

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  Chidiogo Ezeokonkwo

  • April 19, 2024 07:56

  20000n on 17/4/2024

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  Florence Ighravwe

  • April 24, 2024 06:29

  Dear Chidiogo Ezeokonkwo,
  
  Thank you for contacting Monnify. 
  
  We sincerely apologize for not reaching out to you sooner. 
  
  Kindly note that the payment was successfully processed to the merchant: Deluxe intricate.

  Please reach out to Deluxe intricate with the reference: MNFY|98|20240417200805|160738 for futher assistance.
  
  Best regards.
  
  
  

   

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