Transaction succesful but wallet not credited
I made a transfer from my opay to credit my husmodata wallet via the GTBank account but it's been a long time and my husmodata wallet has not been credited.
This is the account below.
0857159622
Husmosata-dav
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Dear Boluwatife David,
Thank you for contacting Monnify.
We apologize for not reaching out sooner.Please note that this transaction has been sent for further confirmation.
Feedback will be communicated once received.
Kindly let us know if you need further assistance.
Best regards.0 -
I sent money to moniepoint but my wallet not credit and transactions is successful
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Dear Surajudeen Abdulwahab,
Thank you for contacting Monnify.
We apologize for the delayed response.
Kindly provide the destination account number, the amount of the transaction and the date to enable us treat accordingly.
We look forward to your prompt response.
Best regards.0 -
The Monniffy status will be telling us All transaction going but it's not so why!
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Dear Alpha Bitrus,
We sincerely apologize for the experience and all inconveniece this might be causing you at the moment.
Kindly note that all hands are on deck to ensure swift resolution.
We appeal to you to exercise patience while the resolution is ongoing.
Thank you for your patience and understanding.0 -
Dear Boluwatife David,
Thank you for contacting Monnify.
Our sincere apologies for the delayed feedback.Kindly be informed that this transaction was not received on Monnify.
We advise that the customer engages the source bank for further assistance/reversal.
Best regards.0
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