I was debited #1200 but my legitdata wallet was not credited

alabi soji

• December 19, 2023 06:47

I was debited #1200 but my legitdata wallet was not credited. Txn no. : 231213028818757354 Session id: 100004231213153152109532288168

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• 

  Florence Ighravwe

  • December 19, 2023 07:13

  Dear alabi soji,
  
  Thank you for contacting Monnify.
  
  We apologize for not reaching out sooner.
  
  Kindly provide the following details to enable us treat accordingly:
  
  The destination account number:
  The amount paid:
  The date of the transaction:
  
  Looking forward to your prompt response.
  
  Best regards.

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  alabi soji

  • December 19, 2023 15:52

  Destination account: 0830230405
  Account name : Soji
  Date of transaction: 13/12/23

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  alabi soji

  • December 19, 2023 15:52

  Amount paid : #1200

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• 

  Florence Ighravwe

  • December 19, 2023 16:53

  Dear alabi soji,
  
  Thank you for contacting Monnify.
  
  Kindly be informed that this transaction was not received on Monnify. 

  Please reach out to your bank for further assistance/reversal.
  
  Best regards.

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