Inability to withdraw

Golead

• December 27, 2023 09:25

I've been trying to withdraw to my back but it has been saying "failed transaction". Please, how do I go about it?

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  Florence Ighravwe

  • December 27, 2023 11:37

  Dear Golead,
  
  Thank you for contacting Monnify.
  
  Our sincere apologies for not reaching out sooner.
  
  Kindly provide us with the screenshot of the error response gotten when attempting withdrawals and possibly the transaction reference of the failed transaction to enable us treat accordingly.
  
  Looking forward to your prompt response.
  
  Kind regards.

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