Reversal of Wrong transfer

Adana Zulukarnaini

• January 03, 2024 22:30

Good evening sir/ma, I wanted to make a transfer to a Stanbic Bank account 9301576655, Sulola Gbemisola Folashade and I mistakenly make the transfer to a Sterling Monnify account with this account number 9301576655 & Account name; MFY/KBR DATA - SQL. I made the transfer of #420,000 from my Union Bank account 0026589247 Adana Zulukarnaini on 28/12/2023. I will be glad if this is investigated and reverse back into my account as soon as possible. Find attached the court injunction and payment receipt for your perusal and further action. Thank you.

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• 

  Florence Ighravwe

  • January 04, 2024 08:13

  Dear Adana Zulukarnaini,
  
  Thank you for contacting Monnify.
  
  We sincerely apologize for the experience.
  
  Kindly reach out to your bank for further assistance to send a mail to us via Email  with Monnify Support in copy so we can treat accordingly.
  
  Please let us know if you require further assistance.
  
  Best Regards.

  -1
• 

  akinfadeyan Susan

  • February 27, 2024 13:16

  I want to send money to my Moniepoint account and I mistakenly send it in in my getmesub account

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• 

  Florence Ighravwe

  • February 27, 2024 14:45

  Dear akinfadeyan Susan,
  
  Thank you for contacting Monnify.
  
  We sincerely apologize for not reaching out sooner.

  Kindly provide the following details so we can investigate and revert accordingly.

  The Monnify account number that this payment was made to:

  The date of the transaction:

  The amount paid:

  The receipt of the transaction (If available).

  Looking forward to hearing from you.
  
  Best regards.

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• 

  Alao Olayinka Kazeem

  • February 27, 2024 18:08
  • Edited

  Business Owner with below source details...

  YAHAYA RAM INTEGRATED VENTURES - YAHAYIS IDRIS INTEGRATED VENTURE

  4464023831

  Moniepoint MFB

  ...errorneously sent #5,701,500 to below wrong account...

  6318832011

  FRESH HUB NIGERIA ENTERPRISE-YOU

  Moniepoint MFB

  Instead of transferring it to the below correct account..

  8000648456

  YANK LEE CONCEPT

  MONIEPOINT MFB

  ...on the 27th of February, 2024 at exactly 1:44am.

  Kindly check attachment and help contact the Merchant to process a reversal to the above source account.

  Treat as urgent.

  Kindly Regards.

  Below are the ticket reference;
  #3751323
  #3750610

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