Problem trying to withdraw my Money

Onah Mmaduabuchi Martin

• February 10, 2024 15:11

Am trying to withdraw my money but it telling me the merchant is not active, I register as a starter business, yet Monnify is asking of my Cac how, you guys should help me in any ways so I can withdraw my money, my wife is in the hospital, I don't have any cash on me, and am having money in my Monnify account but can't withdraw my money

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  Florence Ighravwe

  • February 12, 2024 09:33

  Dear Onah Mmaduabuchi Martin
  
  Thank you for contacting Monnify.
  
  We sincerely apologize for not reaching out to you sooner. 
  
  Kindly provide the screenshot of the error message gotten, your business name and email address to enable us treat accordingly.
  
  We look forward to your prompt response. 
  
  Best regards.

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