I have money in my account but it's not going direct to my account
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Dear NAFIU,
Thank you for contacting Monnify.
We sincerely apologize for not reaching out to you sooner.
Please clarify your request to enable us investigate and assist you accordingly.
Looking forward to your prompt response.
Best regards.0 -
I want to know how I can withdraw my money
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I have send the money in my account but the money is not credited to my wallet
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Dear Abubakar Umar,
Thank you for contacting Monnify.
We sincerely apologize for not reaching out to you sooner.
Please clarify your request to enable us investigate and assist you accordingly.
Do you mean you made a transfer to your Monnify wallet account?
If yes, please provide the receipt and the Monnify Account Number the payment was made to.
Looking forward to your prompt response.
Best regards.0
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