Refund of 15,161.25

Dbestventure098

• March 23, 2024 08:21

My money I transferred from moniepoint to fidelity was hijacked to monniepoint yesterday.please I need refund

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  Florence Ighravwe

  • March 27, 2024 15:04

  Dear Dbestventure098,
  
  Thank you for contacting Monnify.
  
  We apologize for not reaching out to you sooner. 
  
  Please provide the Monnify account number and date of the transaction to enable us treat and revert accordingly. 
  
  We look forward to your prompt response. 
  
  Best regards,

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  Otonsimake Oruwari

  • April 06, 2024 11:58

  Pls I paid into the wrong monnify account in error. My intention was to subscribe for VT pass electricity units but unfortunately mixed up the numbers and landed my payment in a different MFY account. Please how can o get a refund? Thanks

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