Bank transfer error into my personal account

Mubsubglobal

• April 18, 2024 06:03

Dear team, Kindly assist review and resolve my transfer error as i can't move fund from my moniepoint wallet to my personal bank account. The transaction keeps failing with error message"insufficient balance" whereby, i have almost #20,000 in the account. Kindly assist resolve swiftly to delight tjis aggrieved customer

0

• 

  Florence Ighravwe

  • April 22, 2024 06:54

  Dear Mubsubglobal,
  
  Thank you for contacting Monnify. 
  
  We sincerely apologize for not reaching out sooner.
  
  Kindly send a mail to us via support@monnify.com with the following details; the screenshot of the error seen, the transaction reference(MFDS reference), your registered business name and email address to enable us investigate and treat accordingly.
  
  We will be on a standby for your mail.
  
  Best regards.
  
  

  -1
• 

  Hammed Qasim

  • April 26, 2024 07:57

  Why I can not transfer to my bank account

  -1
• 

  Veronica Ebirewanlu

  • April 26, 2024 21:30

  Dear Hammed,

  Thank you for contacting Monnify.

  Kindly send a mail to support@monnify.com with a screen shot of the error message for further assistance.

  Regards,

  0
• 

  Lizsarah

  • April 28, 2024 14:53

  I sent money to my account since yesterday but not yet to be credited

  0
• 

  Veronica Ebirewanlu

  • April 28, 2024 20:54

  Dear Lizsarah

  Thank you for contacting Monnify.

  Apologies for the delayed response.

  Please provide the details of the transaction for further assistance.

  Regards,

  0
• 

  marshall harry handsome

  • July 29, 2024 03:51

  Send feedback

  0
• 

  marshall harry handsome

  • July 29, 2024 04:00
  • Edited

  Android phone

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