Urgent: Issue with Transfer Charges in Monnify Wallet

Abuabdrhmn

• April 25, 2024 05:37

Subject: Urgent: Issue with Transfer Charges in Monnify Wallet Dear Monnify Support Team, I hope this message finds you well. I am writing to bring to your attention an issue that I have encountered with my Monnify wallet. Upon attempting to process a transfer, I noticed that the transfer charges were displaying an extremely high amount of 100000000000, which seems to be an error. This unexpected change in transfer charges has caused confusion and concern on my end. I kindly request your assistance in investigating and resolving this issue promptly. Your prompt attention to this matter would be greatly appreciated, as it is impacting the functionality of my Monnify wallet. Thank you for your attention to this matter, and I look forward to hearing from you soon with a resolution. Best regards, Bsani Data Tech +2347068397191

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  Veronica Ebirewanlu

  • April 26, 2024 21:36

  Dear @Abuabdrhmn

  Thank you for contacting Monnify.

  We sincerely apologize for the inconvenience.

  Kindly send a mail to support@monnify.com with your business name and email address for further assistance.

  Regards

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  Kalfman Brad

  • April 30, 2024 11:07

  Yes

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  Kalfman Brad

  • April 30, 2024 11:07

  Yes

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  Kalfman Brad

  • April 30, 2024 11:08

  How to make transfer

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  Veronica Ebirewanlu

  • April 30, 2024 11:19

  Dear Kalfman Brad

  Thank you for contacting Monnify.

  Kindly clarify your request. 

  Regards,

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  Oyindamola Oluwaseunfunmi

  • May 02, 2024 18:56

  Pls I mistakenly made a transfer to my account. Pls I need a refund

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  Veronica Ebirewanlu

  • May 02, 2024 19:23

  Dear Oyindamola Oluwaseunfunmi

  Thank you for contacting Monnify.

  Kindly send an mail to frauddesk@monnify.com for further assistance.

  Regards,

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  Francis Ebenezer

  • May 03, 2024 05:19

  I made transfer to my setsub account but I received messages on my email that was successfully but I didn’t receive the money on my setsub account

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  Veronica Ebirewanlu

  • May 03, 2024 06:21

  Dear Francis Ebenezer

  Thank you for contacting Monnify.

  We are sorry to learn about your complaint.

  Please send a mail to support@monnify.com with the details of the transaction for further assistance.

  Regards,

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