Urgent: Issue with Transfer Charges in Monnify Wallet

Abuabdrhmn

• April 25, 2024 05:39

Dear Monnify Support Team, I hope this message finds you well. I am writing to bring to your attention an issue that I have encountered with my Monnify wallet. Upon attempting to process a transfer, I noticed that the transfer charges were displaying an extremely high amount of 100000000000, which seems to be an error. This unexpected change in transfer charges has caused confusion and concern on my end. I kindly request your assistance in investigating and resolving this issue promptly. Your prompt attention to this matter would be greatly appreciated, as it is impacting the functionality of my Monnify wallet. Thank you for your attention to this matter, and I look forward to hearing from you soon with a resolution. Best regards, Bsani Data Tech +2347068397191

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  amhaj1213

  • April 25, 2024 13:19

  Dear Monnify Support Team, I hope this message finds you well. I am writing to bring to your attention an issue that I have encountered with my Monnify wallet , I transfer the sum of 510000 wrongly instead of 51000 I contact the customer support agent of the glad tidings data they debited the money from my wallet and say Monnify will reverse the money to my personal account

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  Veronica Ebirewanlu

  • April 26, 2024 21:32

  Dear amhaj1213

  Thank you for contacting Monnify.

  We are so sorry to hear about this.

  Please send a mail to frauddesk@monnify.com with the details of the transaction for further assistance.

  Regards,

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  Veronica Ebirewanlu

  • April 26, 2024 21:34

  Dear @Abuabdrhmn

  Thank you for contacting Monnify.

  We sincerely apologize for the inconvenience.

  Kindly send a mail to support@monnify.com with your business name and email address for further assistance.

  Regards

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  Jude ochuko

  • August 29, 2024 07:53

  I won a game since Sunday night untill now my bank account has not been created but the money have be removed from my meerybet account. Total amount i won is 17,100 i cashout 16000 but meerybet have not credited me

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  Jude ochuko

  • August 29, 2024 07:55

  This is my bank details
  Ecobank
  Udi jude
  4941007963

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