Wallet not funded

DATACRUST Digital solution's

• May 06, 2024 18:28

Customer paid into  monnify wallet but was her wallet was not funded

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  Florence Ighravwe

  • May 11, 2024 08:29

  Dear DATACRUST Digital solution's,

  Thank you for contacting Monnify.
  
  We sincerely apologize for not reaching out to you sooner.

  Kindly provide  the following details so we can investigate and revert accordingly.

  The Monnify account number that this payment was made to:

  The date of the transaction:

   The amount paid:

  The receipt of the transaction (If available).

  Looking forward to hearing from you.

  Best regards,

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