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3 comments

Date Votes
  • Vivianoluchukwu27

    I transferred #5,000 to my Frankyconnect wallet on 26th of August, 2024 but the money did not reflect in my wallet account. Pls check your system and refund it back to my account. Here's my account details: Obi Vivian Oluchi, Access bank, 0034992019. Thank you.

    1
  • omotayo mufutau ayodeji

    ---------- Forwarded message ---------
    From: Monnify
    Date: Thu, Sep 26, 2024, 12:31 AM
    Subject: Notice of Payment Attempt to Monnify
    To:

    monnify
    notification-icon Rejected Payment Notification
    Hello mufutau omotayo,
    We’re sorry to inform you that your payment attempt of ₦21000 to KC Gaming Networks Limited was not processed successfully.
    Please find the details of the payment as well as failure reason below:
    transaction-ref-icon
    Transaction Reference
    MNFY|83|20240925235548|011964
    transaction-ref-icon
    Session ID
    090405240925235839257810974264
    calendar-icon
    Payment Date
    26 Sep 2024, 12:31 AM
    comment-icon
    Failure Reason
    OVER_PAYMENT
    You were expected to pay ₦20000 but you paid ₦21000
    For further assistance or complaints on this refund, please reach out to our support team via support@monnify.com.

    Thank you for partnering with us.
    Monnify Team.
    This email was sent to you because you subscribed to Monnify services.
    To stop getting emails, please contact our support team.
    Monnify Website Monnify Support
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    by question-mark-icon

    0
  • Olasehinde Mayowa

    I made a transaction to my wallet( with username mayor3310) and they debit my bank account immediately and it was successfully but it doesn't reflect on my wallet. The issue occur on 23rd and I have provided the proof for the payment. Please help me attends to this issue!!!

    0

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