Wallet not credited
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Dear Abiola Olamide nikky,
Thank you for contacting Monnify.
Kindly be informed that this transaction was received and processed on Monnify.
Please reach out to the merchant at (usmanreal43@gmail.com) with transaction reference; MNFY|19|20230227123555|051855 for further assistance.
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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I credited my wallet (husmodataapi) since yesterday, but my wallet hasn't been credited and I have been debited
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A transaction of #450 was made to Crystaltechdata.com-Kin MONIE POINT on 08th March from opay account but the wallet wasn’t credited and the opay account was debited immediately.
Acc Number:6207004927
Bank: MONIE POINT
Name: Crystaltechdata.com-Kin
Session ID: 1000042303081949031030221186380 -
Hello I send #1000 to my makintech data account they debited me but didn’t credit the account and it’s been a day nw
Please look into the matter0 -
I credited my wallet using my debit card to gladtidings wallet, my card was debited but it doesn't reflect on my wallet.
My email oriloyehannah1998@gmail.com
Amount
#1700 + fee 25.50
Please help me check.-2 -
Please can you find a solution as soon as possible
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Dear Amos Adeyemo,
Thank you for contacting Monnify.
We sincerely apologize for the delayed response.
Kindly provide your email address registered on the platform, the date of the transaction, and the name of the website/platform to which this payment was made.
Looking forward to hearing from you.
Regards,
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Dear Oriloye Blessing Hannah,
Thank you for contacting Monnify.
We sincerely apologize for the delayed response.
Kindly provide the date of the transaction and the name of the website/platform to which this payment was made.
Looking forward to hearing from you.
Regards,
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Dear Daniel yusuf,
Thank you for contacting Monnify.
We sincerely apologize for the delayed response.
Kindly provide the account number to which this payment was made and the date of the transaction for further assistance.
Looking forward to hearing from you.
Regards,
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Dear Olubiyo Oluwajuwon Joseph,
Thank you for contacting Monnify.
We apologize for the delayed response.
Kindly note that this transaction was not received on Monnify.
Please contact the source bank for further assistance/reversal.
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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A transaction of #1000 was made to sublink.ng
date 15th March 2023 from opay account but the wallet wasn’t credited and the opay account was debited immediately.
Acc Number:9034919119
Bank: opay
Name: Ajiboye Taiwo OyekunleGmail. ajiboyetaiwo52@gmail.com
Description
MNFY/65/20230315221340Iwww.monnify.cLANGTransaction number
230315338510494913thanks
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Dear Ajiboye Taiwo,
Thank you for contacting Monnify.
Kindly note that this transaction was not received on Monnify.
Please contact the source bank for further assistance/reversal.
Kindly let us know if you have any follow-up questions or need further help.
Best Regards,
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Session I.D 100004230404095827103641068979
Account number: 8248137268
Moniepoint account.-2 -
Dear Lil' Whyte,
Thank you for contacting Monnify.
Apologies for the delayed response.
Kindly provide the date and transaction amount for further assistance.
Looking forward to hearing from you.
Regards,
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Transaction date 04/04/2023
Amount 500 naira.0 -
Dear Lil' Whyte,
Thank you for contacting Monnify.
Kindly be informed that this transaction is pending in the beneficiary's POS transfer account.
The beneficiary needs to accept the transfer, so the wallet can be credited.
You can send a mail to support@moniepoint.com for further assistance.
Regards,
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What is happening monnify
Instead of #35756 that you supposed settled to my wallet you just settled me with 18628Where is the remaining #17030
Since 21/05/2023
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Dear MACARES,
Thank you for contacting Monnify.
Apologies for the inconvenience you may have experienced.
Kindly confirm if you have received your complete settlement.
However, if you have not, please send us a mail with your business name to settlement@monnify.com.
Looking forward to hearing from you.
Regards,
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A transaction of #500 was made to MFY/Gladyidingsdata-Tor on 11th June from PalmPay account but the wallet wasn’t credited and the PalmPay account was debited immediately Acc Number: 8994494884 Bank: Sterling bank Account name: GLADTIDINGS Session ID: 100033230611120253000558770511
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A transaction of #2340 was made to MNFY-Husmodata-Taj since 2 hours ago from opay account but the wallet wasn’t credited and the opay account was debited immediately Acc Number:4600130902 Bank: VFD MFB
Account name:MNFY-Husmodata-Taj Session ID:1000042306201248111046713025320
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