Wallet not credited (Easy Access)

Akindolie Ayotomiwa Michael

• March 15, 2023 10:19

I tried crediting my Easy Access account from my Lotus Bank account. However, due to the nature of my account, the transaction didn't go thru despite that transaction being successful. My details are outlined below for your perusal and swift resolution; Account Number: 4550684261 Account Name(s): Easy Access -Ayo Session ID:000029230314191109718323730226 Amount sent: ₦4,500. Date of Transaction: 14.03.2023 Time: 19:11. Kindly process ASAP. Thanks

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  Veronica Ebirewanlu

  • March 27, 2023 18:40

  Dear Akindolie Ayotomiwa Michael,

  Thank you for contacting Monnify.

  We sincerely apologise for the delayed response.

  Please be informed that this transaction was not received on Monnify.

  Kindly contact your bank for further assistance.

  Best Regards,

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  Victoriaoyeleye1998

  • June 12, 2023 06:30

  I tried crediting my Sterling bank account from my Opay account, the transaction was successful but my wallet has not been credited and it's been over 17hrs now... My details are outlined below for your swift resolution; Account Number: 8998939505 Account Name(s): MFY / Gladtidingsdata-Oye Session ID: 100004230611131954104530839769
  Amount sent: ₦5,425. Date of Transaction: 11.06.2023
  Time: 2:19pm.

  Kindly help me process it pls 🙏. Thanks

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  Sunkanmi Shola

  • June 24, 2024 19:18

  How are mine going to withdraw the money in my wallet

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