Vivian Iloh

1. Community
2. Feature Requests
3. Successful transfer but wallet not credited

NWADIUGWU MATTHEW, Thank you for contacting Monnify Support. Please note that the transaction 100004230705034852104935744807 and 100004230705034144104935742741 was rejected because the amount you w...

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• Vivian Iloh
• July 14, 2023 08:34
• 0 votes

1. Getting Started
2. Monnify Business Types
3. Types of Businesses Registered on Monnify

Dear Abdulhakim Muazu Abdullahi, Thank you for contacting Monnify. Kindly send a mail with your information to tfabunmi@teamapt.com for further assistance. Please let us know if you have any follow...

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• Vivian Iloh
• July 12, 2023 11:19
• 1 vote

1. Community
2. Feature Requests
3. Payment made on Emma Blinks Telecoms

Dear Okechukwu Emmanuel, Thank you for contacting Monnify Support. Please be informed that the transaction 090286230706150024128391615559 been sent for further confirmation. Feedback will be provid...

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• Vivian Iloh
• July 12, 2023 07:46
• 0 votes

1. Community
2. General Discussion
3. Wallet not adding up

Dear Bello Aliu Opeyemi, Thank you for contacting Monnify. Kindly be informed that this transaction was received and processed on Monnify. Please reach out to the merchant at (yemoz2010@gmail.com) ...

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• Vivian Iloh
• July 12, 2023 07:20
• 0 votes

1. Community
2. General Discussion
3. Wallet not adding up

Dear Bello Aliu Opeyemi, Thank you for contacting Monnify. We sincerely apologise for the issue you have experienced. Please could you share sample of such transaction with us for further checks? K...

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• Vivian Iloh
• July 10, 2023 07:24
• 0 votes

1. Community
2. General Discussion
3. Complaint about husmodata. Wallet not credited

Dear Aladesanmioluwaseun419, Thank you for contacting Monnify Support. Please be informed that the transaction was successfully received - Kindly confirm with this reference  MNFY|67|20230706155814...

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• Vivian Iloh
• July 07, 2023 10:53
• 0 votes

1. Community
2. General Discussion
3. COMPLAIN

Dear Nasiru Kabiru Shehu, Thank you for contacting Monnify Support. We apologise for all the inconveniences. Please send a mail to tfabunmi@moniepoint.com for further assistance. Kindly let us know...

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• Vivian Iloh
• July 05, 2023 07:16
• 0 votes

1. Community
2. General Discussion
3. Activate

Dear Afekhai Emmanuel olumide,   Thank you for contacting Monnify Support. We apologise for the issue raised.Please confirm your business name and email address for further checks and confirmation....

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• Vivian Iloh
• June 19, 2023 09:35
• 0 votes

1. Community
2. General Discussion
3. Pending settlement

Rihanat Mamudu,   Thank you for contacting Monnify Support. Please note that the transaction 100004230610065604104510743680 and 100004230610075358104511249818 was rejected because the amount you we...

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• Vivian Iloh
• June 15, 2023 17:15
• 0 votes

1. Community
2. Feature Requests
3. Pending Disbursement

Ileh Harmony, Thank you for contacting Monnify support. We apologise for the issue raised. Please provide us with the destination account number, date and amount of transaction for further checks. ...

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• Vivian Iloh
• June 14, 2023 09:28
• 0 votes