Vivian Iloh

1. Community
2. General Discussion
3. Kyc

Dear Sani Sufi Thank you for contacting Monnify Support.We apologise for the delayed response.Kindly send a mail to tfabunmi@moniepoint.com for assistance with your onboarding. Please let us know i...

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• Vivian Iloh
• May 23, 2023 07:52
• 0 votes

1. Community
2. General Discussion
3. Monnfy please attend to all mail sent to you

Dear Babatunde DaramolaThank you for contacting Monnify Support.We sincerely apologise for the delay in resolving your issues.Kindly state what the exact issue is, to enable us assist you better.We...

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• Vivian Iloh
• May 08, 2023 18:11
• 0 votes

1. Community
2. Feature Requests
3. Mr

Dear ABDULLAHI Thank you for contacting Monnify. Please be informed that this transaction was not received on Monnify. Kindly inform the customer to contact the source bank for reversal/further ass...

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• Vivian Iloh
• April 27, 2023 12:23
• 0 votes

1. Community
2. Feature Requests
3. Payment not recieved

Dear celestine boris ighodaro Thank you for contacting Monnify. Kindly provide more details on the transaction to enable us investigate via email (support@monnify.com) The amount, date and Monnify ...

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• Vivian Iloh
• April 17, 2023 05:35
• 0 votes

1. Community
2. Feature Requests
3. I can't login to monnify, after I have registered

Dear Jam Pos Thank you for contacting Monnify.We apologise for the issue that you experienced.Please share the screenshot of error message via email (support@monnify.com) for assistance.Regards,

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• Vivian Iloh
• April 17, 2023 05:31
• 0 votes

1. Community
2. General Discussion
3. Transfers

Sunday Keshi Thank you for contacting Monnify.Kindly clarify your exact request to enable us assist you better.

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• Vivian Iloh
• April 05, 2023 08:27
• 0 votes

1. Community
2. Feature Requests
3. change regulations number

Jesustemitope8Good morning.Thank you for contacting Monnify.Kindly clarify your exact request to enable us assist you better.

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• Vivian Iloh
• March 31, 2023 09:28
• 0 votes

1. Community
2. Feature Requests
3. Refund of payment

Dear Francissamuel005, Thank you for contacting Monnify Support. We apologise for all inconveniences. Kindly provide more details on the transaction to enable us investigate The amount, date and Mo...

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• Vivian Iloh
• August 22, 2023 07:21
• -1 votes

1. Community
2. Feature Requests
3. Unable to verify my business

Dear Ritanoblejane, Thank you for contacting Monnify Support. Apologies for all inconveniences. Please could you confirm your business name for further assistance? Regards,

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• Vivian Iloh
• August 14, 2023 08:04
• -1 votes

1. Getting Started
2. Monnify Business Types
3. Types of Businesses Registered on Monnify

Good morning. We sincerely apologise for the delayed response. Kindly use this link to log into your monnify dashboard. https://www.monnify.com/  Click on the merchants login 

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• Vivian Iloh
• February 11, 2023 06:53
• -2 votes